What We Collect and Why
When you register, we collect your name, mobile number, email and date of birth to verify your identity and set up your account. Payment details like your bKash or Nagad number are processed to handle deposits and withdrawals, but we do not store your wallet PIN
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or OTP codes. Session data including IP address, device type and browser helps us secure your account and detect unauthorised access attempts. We log game activity to track balances, settle bets and resolve disputes. Marketing preferences are recorded only if you opt in through account settings.
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We share transaction data with payment providers to process your transfers, and with game studios to deliver live casino tables and slot outcomes. If required by local law or a court order in eligible regions, we may disclose information to authorities. We retain account records for
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as long as your account remains active, plus an additional period to meet legal obligations around financial reporting and dispute resolution. Once retention requirements expire, we delete or anonymise your data. You can request a copy of your data, ask us to correct errors, or request
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deletion by contacting support. Deletion requests are honoured unless we must keep records to comply with legal or financial reporting duties. We use cookies to maintain your login session, remember language and wallet preferences, and analyse how visitors navigate the platform. You can disable non-essential cookies
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in your browser settings, but doing so may affect platform functionality. We apply encryption to protect data in transit and at rest, restrict internal access to authorised personnel only, and monitor for security incidents. If a breach occurs that affects your account, we will notify you
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promptly with details of what happened and the steps we are taking to address it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.